I am trying to give access to an external user to a certain project within Jira. I have added them as a user to crowd, created a group for their company and given that group application access to both Jira Software and the project requested.
The user and group show up in Jira in the correct places, but when they try to login it gives them an incorrect username and password.
I have created a test account the same way and receive the same results.
If anyone could point me in the right direction or tell me what I am doing wrong it would be greatly appreciated.
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