It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

workaround for confluence import word document

Having problem with images in Word documents not coming through cleanly. . . getting lots of these errors:

Unable to embed resource: worddavce1efe792ec7df8b1588dc412a9b135f.wmf of type application/octet-stream

Basically, images within the Word document is getting in to Confluence through the import as wmf files and since Confluence does not display wmf files -- the problem.

I'm looking for creative ways around this problem. . .

Is there a way to influence this import process so that these images come in as a supported format?

Is there a way to display wmf in Confluence?

Is there sonmething I can do in the Word document so that these images are set differently so that Confluence import will translate them into a supported format?

Anything regarding MIME types I should try?

Thanks in advance for any ideas.

6 answers

1 accepted

0 votes
Answer accepted

We have found this work around that works but still somewhat cumbersome. If you save the Word document as a PDF and then open it up with your Adobe reader/acrobat and save as a word format. Then use the resulting document to import into confluence.

You should see images.

save the word doc down to 97-2003 (.doc) and try the upload again.

this worked for me (and saved me alot of hassle, too).

this does not work anymore

0 votes
Thomas Schlegel Community Leader Jun 06, 2012


we had the same problem when we imported a lot of our word documentation into confluence.

Unfortunately, we didn't find a solution. We converted the imported wmfs manually to jpg, uploaded these images and edited the pages manually to show the new jpgs.

Hope you find a better solution.

Good luck


I am actively having this problem and it is critical that we find a solution too. I will post here when I find a a solution.

I'm looking into whether there is anything I can do in Lotus Notes (our source) to control what is pasted into Microsoft Word (i.e. the image is pasted as a PNG, JPG or GIF, not as a WMF file which is Microsoft's proprietary vector/clipart format and, as you know, not what we need!). The other option I'm looking at is whether there is a Word API call I can use in VB that will convert the in-line images from WMF to a supported format. I'll be checking back here for your progress and also sharing what I find. Thanks.


the image upload is not really a big hit. My questions here never lead to anything good. It might happen that an image is referenced on multiple pages, but is only attached to the first wiki-page in the import. Check wether the image can be found via the global search and adjust the links.

As for the rest : Build a macro and look for each image - cut & "special-paste as PNG" - might help, but bevware of images, which are scaled down. Windows copy & paste sometimes really wrecks the quality of those images. Then, you only can do a screenshot and cut out the part you need with some special graphicy programm and upload it manually.

Good luck :)

I added the macro we use here, try it out: -- solves some but not all problems.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

2019: All Wrap(ped) Up Like a Present

Hindsight might be 2020 but looking back, a lot of cool new features rolled out in 2019. From new collaboration and organizational powers to fresh templates and handy integrations, it’s been quite th...

246 views 0 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you