Hello guys,
Good afternoon!!
We are using confluence server(6.2.0), restored the backups due to some reason.
After successful restore xml and vsds file are not opening and showing error "We can not preview this file" and some pictures are also not dispalying on the confluence page.
Please suggest any possible solution.
Any comments are most appreciated!!
Thanks and Regards,
Shib Saha
Hey Shib,
Confluence needs some time to generate a preview image - when did you restore it?
Have you stored files in your database or on the file system? If on the filesystem - have you restored these too?
Is there any message in the logs?
Cheers
Christoph
Hi Christoph,
Thanks for the quick response.
I restored the backups last saturday. No, i have not stored any file seperatly and dont know how to do this.
Could you please explain a little bit more about storing file on database or on file system.
Thanks in advance.
Regards,
Shib Saha
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Shib, so I guess you have another problem. You can find more about where your attachments are stored here:https://confluence.atlassian.com/doc/attachment-storage-configuration-166876.html
Please try to preview an attachment or open it and look into the Atlassian-confluence.log and share your findings with us.
Cheers
Christoph
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.