Hi Everyone, I'm trying to use Request access to view restricted pages,as described in the link below.
my aim is to just share a page with a user who does'nt have access to this page(Space). I've been trying to use the above but when i share the page all they get is the 'Page Not Found' . The request access/ grant access option do not appear in the e-mail to either user or on the page in question.
Can anyone shead any light on this ?
Thanks in advance .
I found some info for you that the blog fails to mention.
If the request access message does not appear, you are not able to request access for that particular page. This usually is because the page has inherited restrictions from a parent page, or you may not have adequate space permissions.
Sorry Karl, I wish I had better news for you. Atlassian may consider this an enhancement or new feature if you raise an issue.
I'm having issues with the Request Access / Grant Access feature.
A user requests access to a page that is restricted. The last editor of that page gets an email notification to choose to Grant Access to that user. The editor clicks grant access to get taken to the restricted page.
The user will then check to that same restricted page later, and still find the request access page appears.
It wasn't doing this before. Not sure if there's a bug or conflict. Our confluence version is 5.6.4.
A quick note to let you know that in Confluence 6.8 we've improved how request access works under the hood. When a user requests access to a restricted page, Confluence will send an email to up to 5 people. It chooses people in the following order:
This means that the request should be actioned quickly, as it prioritizes the people who have been interacting with the page most recently.
Yes, up to 5 emails will be sent for each request to access. When we previously sent a single email, there was a high chance that the request wouldn't be actioned (someone is on leave, or doesn't always check their email notifications).
As far as I'm aware, there are no plans to make this feature configurable on a page by page, or space by space basis.
If it is a big issue in your org, you can disable the feature for your entire site by heading to cog > Add-ons and disabling the Confluence Request Access Plugin.
Hope this helps
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