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unable to connect to site using iframe in HTML macro

Hi everyone, I have a user wanting to embed a page from an external site into a Confluence page using the iframe tag.  However it's unable to load the page "getting refused to connect error"


I can successfully load an internal Confluence page using the iframe tag but nothing from an external site.


Could this be a firewall issue or is the site the user is trying to load is disabling iframes?


Here's the code used inside the HTML macro



<h1>CDI HUB Servers Page</h1>

<p><iframe src="" height="500" width="500"></iframe></p> 


1 answer

0 votes
Srinatha T Atlassian Team Mar 24, 2022

Hi @MikeA ,

Welcome to Atlassian community. 

Yes, this can be due to firewall. Have you tried to add the URL to allow list and check? If not I would test that first.

Also, I would recommend you to go through this article and make sure you have all the required html macros enabled. 

I hope above information helps. Have a good day!


Srinath T

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