Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

these products and apps will be deleted, and your data will be deleted

JK Baseer I'm New Here Apr 26, 2021

Hello Guys, 

From Jun 25, 2021, these products and apps will be deleted, and your data will be deleted

This is the message I got from Atlassian no-reply. And my confluence is not available. I have never did a unsubscription to the freeplan. 

 

Any idea why it's happening and what I should do about it? 

 

Thank you for your help.

2 answers

0 votes

This means no-one has logged into that system for a while and Atlassian will be shutting it down unless you re-activate it by logging into it.

Check the url in the email is the one you signed up for and go log into it if it is.

Hi @JK Baseer ,

The Confluence offers a Free plan for Confluence for up to 10 users, 2GB of storage, and Community Support. If you'd like to add more than 10 users or get access to more support and storage, you can sign up for a 7-day free trial of our Standard or Premium plan.

So, whats plan were your using, and did you exceed any limits as mentioned above?

Regards, Kevin.

JK Baseer I'm New Here Apr 26, 2021

Hey Kevin, 

I exceed the plan before a month or so. Then I told them about the payment. They said they will do the refund once I come back to free plan. 

 

I changed my plan.

 

But now it's like I can't even access. 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Confluence

🥓🙅🏻‍♀️ Meet-less May Badge!

Hello Confluence Community!  What if i told you that you could have a healthier life and be 100% meet-less? This month, we're promoting a healthy, balanced work diet with Confluence. We la...

128 views 2 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you