The error you're seeing indicates that you can't reach Confluence with the URL used. If you were able to reach Confluence, you should see the Confluence application (e.g. Confluence sidebar and header) with an error saying Confluence couldn't find the page. Instead, this error is coming from Apache Tomcat, which runs Confluence, saying it can't even find the application.
If you can reach the Confluence instance by going directly to the URL, but get this error with this link, it likely means the URL in the link is not correct.
Here are some information that might help the community troubleshoot this one:
Hm, interesting. Each link will have a URL that it directs you to when you click it. Since the link works correctly in one scenario and not in the other, it's likely the link is providing an incorrect URL in one of the situations.
While I'm not familiar with how this is configured in this portal, knowing whether or not the URL is corrupt will help identify and narrow down a root cause.
To get the URL from a link:
(alternatively, you will typically see the link URL in the bottom left corner of the browser window when you hover over it)
When you compare the URL's for the working and non-working links, do they match?
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