The error you're seeing indicates that you can't reach Confluence with the URL used. If you were able to reach Confluence, you should see the Confluence application (e.g. Confluence sidebar and header) with an error saying Confluence couldn't find the page. Instead, this error is coming from Apache Tomcat, which runs Confluence, saying it can't even find the application.
If you can reach the Confluence instance by going directly to the URL, but get this error with this link, it likely means the URL in the link is not correct.
Here are some information that might help the community troubleshoot this one:
Hm, interesting. Each link will have a URL that it directs you to when you click it. Since the link works correctly in one scenario and not in the other, it's likely the link is providing an incorrect URL in one of the situations.
While I'm not familiar with how this is configured in this portal, knowing whether or not the URL is corrupt will help identify and narrow down a root cause.
To get the URL from a link:
(alternatively, you will typically see the link URL in the bottom left corner of the browser window when you hover over it)
When you compare the URL's for the working and non-working links, do they match?
Thanks everyone for answering last week’s question. The winner of the random drawing from those who commented is: @LarryBrock I’ll contact you separately with your prize details. This wee...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events