should be a <=16 character lower-hex string with no prefix Error in AKS.

[Ram]

we are trying to deploy confluence in AKS, but while configuring after the container spun up, we are getting below error.

more info.

Trying to access on kubernetes service loadbalancer IP and Port.
we do have istio proxy but we are not using it as an ingress.

type Exception report

message 80051b662bb67dc4918dd714fc25adbf should be a <=16 character lower-hex string with no prefix

description The server encountered an internal error that prevented it from fulfilling this request.

exception

java.lang.NumberFormatException: 80051b662bb67dc4918dd714fc25adbf should be a <=16 character lower-hex string with no prefix
	com.github.kristofa.brave.IdConversion.convertToLong(IdConversion.java:41)
	com.github.kristofa.brave.http.HttpServerRequestAdapter.getSpanId(HttpServerRequestAdapter.java:54)
	com.github.kristofa.brave.http.HttpServerRequestAdapter.getTraceData(HttpServerRequestAdapter.java:31)
	com.github.kristofa.brave.ServerRequestInterceptor.handle(ServerRequestInterceptor.java:33)
	com.github.kristofa.brave.servlet.BraveServletFilter.doFilter(BraveServletFilter.java:56)
	com.atlassian.confluence.web.filter.ZipkinTracingFilter.doFilter(ZipkinTracingFilter.java:52)
	com.atlassian.confluence.web.filter.ResponseOutputStreamFilter.doFilter(ResponseOutputStreamFilter.java:25)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.web.ConfluenceJohnsonFilter.doFilter(ConfluenceJohnsonFilter.java:30)
	com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.impl.servlet.HoldingUntilStartedFilter.doFilter(HoldingUntilStartedFilter.java:88)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
	com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:64)
	com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

note The full stack trace of the root cause is available in the Apache Tomcat/8.0.52 logs.

[Fabian Lim]

Hi Ram,

If you are still experiencing this issue, you may want to take a look at this open bug that the same error message: https://jira.atlassian.com/browse/CONFSERVER-59477 

Regards