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How can we work on this while it is only possible to communicate with the whole community and not discrete with Atlassian-Support?
It seems not to be acceptable to publish configuration-details to the whole community.
In answer to your edited post, I wanted to let you know that the reason you cannot open a ticket with Support is we updated our support offerings for starter licenses: We’re updating our support offering for server starter (10-user) licenses Starter licenses are eligible for Community support; the Community is staffed with experienced support engineers. You may qualify for standard support by upgrading your user tier.
We don't need to see private configuration info for most questions. We do have a mechanism to work with you privately if we need to comprehensively examine logs.
How is your install going? The error you are reporting is most commonly caused by file system permissions, Nic's checklist is an excellent place to start as well.
Just to circle back with the Community, Stephan fixed the installation issue by making changes to his PostgreSQL user permissions. Then we ran into a performance problem running multiple applications on the same server. It turned out that the database server was only accepting 100 total connections so after Stephan raised it to 600 all the applications started running as expected.
You can raise it with Atlassian support if you've got a commercial licence (25+ users), and try with evaluation, but they will refer you here or to their documentation.
You've not said what you've looked at, so here's my list of things to check
I am in Atlassian support and happy to help.
The error "spring application context has not been set" is somewhat generic - we have a knowledgebase article that describes the error and several possible resolutions: Confluence does not start due to Spring Application context has not been set
I hope you get a chance to follow up with us and let us know how you fix it in your case.
Hi Community! I’m Elaine, Confluence Product Manager. You may have read my earlier post about page tree in space navigation sidebar. I'm excited to share another improvement that helps you organize ...
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