rest api for attachments returning http status 504 with large file uploads

[Carl Stewart]

When I use the rest api for attachment uploading, it returns this:

The requested URL returned error: 504

I can't upload the html of it.  So here is what it says:

Something went wrong.

We're moving mountains to get it sorted.

View our status page and subscribe for
service updates.

image is this:

The api I'm using is:

https://<confluence cloud hostname>/wiki/rest/api/content/<page id>/child/attachment/att<attachment id>/data

Sometimes it happens where the upload stops uploading the file and it is incomplete.  Other times it appears to finish the upload where it gets to 100%, but then stops and appears to timeout returning the same http status of 504.

[Marc - Devoteam]

Hi @Carl Stewart 

If your attachment is within the size limit on you instance and its failing, reach out to Atlassian support.

https://support.atlassian.com/contact/# 

They can investigate the issues, based on logging of your instance.

[Carl Stewart]

Since I'm not the site admin, I've asked the person who is to open up a ticket there for me.

Thanks.

I know it's not a size issue because if the upload does finish, after 30-60 seconds, it will stop and return http status 504.

I've even downloaded the file after and the file was complete.

[Ekaterina Berezutskaya]

Hi Carl!

Did you find a solution?

[Carl Stewart]

now added this as part of the original posting because I can't delete this response.