honestly, i can't figure out how to report a bug against confluence.
i visited jira.atlassian.com and select 'create', and the creation dialog contains this huge weird dialog with a button 'file new bug here' but that button just goes to the top of the support page, which doesn't actually have a 'report bug' option. so, heading back to the issue-creation screen and ignoring the weird dialog, i go ahead and fill out the details of the issue and click 'create', and only then am i notified that i don't have permission to assign tickets. (note: apparently i can Create bugs, i just can't Assign them. hmmm)
really it's pretty demoralizing considering this is what we're using for our own bug tracking.
Er, why would you expect to have "assign"? You don't know who is best placed to do the work, what sprint any work might go into, or even what team it's going to go to.
As a user, you can create bugs. It's nothing to do you with you who the developers are, until they're chosen by the team.
thanks for the info, Matt.
it would save frustration if that fact were surfaced early in the bug creation process, rather than as a confusing error upon hitting 'create'. if my account doesn't have privileges to create bugs that's fine, but it's a bad UX to lead me to expect otherwise. also the links Walter provided here seem secret.
on the j.a.c. 'create' page (click 'create' on this page) there's a dialog which suggests that j.a.c. can't be used by ordinary users to create bugs, but doesn't actually come out and say that. it does have a button which reads "report a new bug", but that button just goes to the top of confluence support (double-slashes in the URL are [ sic ]), and that page in turn has no 'report new bug' option. in fact that page doesn't even contain the word 'bug'. the closest thing would be "product feedback: suggest features", which leads to this page, which does say "You can report bugs and request improvements to the product here, once you create an account and log in". However, upon clicking 'create', the user is back at the situation i described in my original complaint: there's a weird dialog which would take you back to the top of support, and if you go ahead and enter some bug details and click 'create', you get an error not about issue creation but about issue assignment: "User '<me>' doesn't have the 'Assign Issues' permission".
If you have a starter license, please post your bug on the Community forum, so we can open the bug report on your behalf.
If you have a license for more than 10 users, please open a ticket on the support portal at https://support.atlassian.com/contact. The support engineer assigned to your ticket will be happy to open a bug report for you.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Community, Jessica here from the Confluence Product Marketing team! July’s community challenge is all about sharing pictures — and as an extension of our first post on what ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs