rename of a group not possible

T Becherer April 18, 2024

Hello,

a rename of a group is not working.

Groups are not working with an ID but only key is the groupname ...
And a group-name can change!

This is in daily use of the tool a problem it a company is for example changing department-names or something like that.

It seems to be a known problem and cause many problems for users.

For example they loose access-rights after a renaming of a group.

Why is this that way? and why is this still not solved?

best regards

Torsten

4 answers

0 votes
Aron Gombas _Midori_
Community Leader
Community Leader
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April 19, 2024

It was a long-time limitation, but I thought Atlassian fix this last year... Have you seen this article?

https://community.atlassian.com/t5/Atlassian-Access-articles/Org-admins-can-now-rename-groups-in-cloud/ba-p/2276321

T Becherer April 19, 2024

as we sync the groups via Azure, Problem is, that this is still not solved:

Groups that are synced via an IdP (SCIM) cannot be renamed, yet.

seems that the key for groups is the name of a group and that can change, of course.
Nearly all other tools can handle group-renames, except Atlassian

Hector Menchaca
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 19, 2024

@T Becherer ,

Groups that have already been synced from your IdP cannot be renamed yet, we have a Feature Request for that:

I recommend you to vote and comment on there.

T Becherer April 19, 2024

feature request is older than 4 years ...
how long last development-cycles of Atlassian in such a context?

This problem cause many problems for users and complaints landing by IT admins

Hector Menchaca
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 19, 2024

@T Becherer 

The priority of our development team is based on many factors so I recommend you to comment and vote on the Feature Request so our developers can see your comments.

Best Regards,

Thanks!

0 votes
T Becherer April 19, 2024

but without transfering the membership this not really helps

what is the plan from Atlassian to solve this known problem?

0 votes
Valeriia_Havrylenko_SaaSJet_AbcSite
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
April 19, 2024

@T Becherer Please accept my answer if you find it useful 
Thanks!

0 votes
Valeriia_Havrylenko_SaaSJet_AbcSite
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
April 19, 2024

Hi @T Becherer 
Welcome to the community! 

You can do it via SQL as it cannot be accomplished within Confluence.

First, backup your SQL database. Then run this simple modification to the cwd_group.

Just modify the group_name field to whatever you would like the group named

The SQL statement to run is as follows:

Update cwd_group set group_name='<new_group_name>', lower_group_name='<new_group_name>' where lower_group_name='<old_group_name>';

Be aware that this only renames the group itself. 

Membership does not get transferd this way. The group will be empty.

Hope this helps! 

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