Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,296,344
Community Members
 
Community Events
165
Community Groups

reactivate a user

Ken Burk I'm New Here May 19, 2022

This user is deactivated, but I do not manage the account.  How in the world do I reactivate them?

https://admin.atlassian.com/o/39j8jb62-03b5-12k1-67bb-b97c8665187b/users/627e78698395420069699e97

1 answer

1 accepted

1 vote
Answer accepted
Laura Holton Community Leader May 19, 2022

Hi @Ken Burk 👋

Welcome to the Community! If you're looking to reactivate a user then the best step would be to contact the administrator that manages your Confluence Instances as they will have the admin rights to do this.

To help, you can show them the steps they need to take to reactivate the user in question. However without the appropriate permissions you won't be able to do this yourself.

To reactivate an account:

  1. Go to admin.atlassian.com. Select your organization if you have more than one.

  2. Select Directory > Managed accounts.

  3. Select the user you want to reactivate.

  4. From the user’s account page, click Reactivate account.

To reactivate multiple accounts:

  1. Go to admin.atlassian.com. Select your organization if you have more than one.

  2. Select Directory > Managed accounts.

  3. From the checkboxes, select the user accounts you want to reactivate.

  4. When buttons appear on top of the list of managed accounts, select Reactivate.

I hope this helps but if you have any other questions just ask away 😃

All the best,

Laura

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Confluence

Confluence: Where work and wellness meet

Feeling overwhelmed by the demands of work and life? With a 25% increase in the prevalence of anxiety and depression worldwide during the pandemic, for most of us, it’s a resounding yes . 🙋‍♀️ ...

1,020 views 17 28
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you