"You have an invalid license" error

arkadi kaplon January 5, 2023

I have been receiving an error message on the main space page that states, "You have an invalid license".

My billing is in order, and I am logged in properly.

As my space is public, all users receive the same error message. 

I am able to search for data and use the site, but there is an error.

Your assistance would be greatly appreciated

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2 answers

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1 vote
Answer accepted
Deleted user January 5, 2023

Hi, 

Have you install plugin app in confluence server? Or you can try clean confluence cache to try and restall confluence .

arkadi kaplon January 5, 2023

I made an integration with Google analytics today

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Olga Videc
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 5, 2023

Hello @arkadi kaplon 

Looks like the license is related to an add-on you are using. 

Have you checked your apps?  

BR, Olga

arkadi kaplon January 5, 2023

Yes, I deleted several apps recently but it seems like a very general error. To which app can it be related?

Olga Videc
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 5, 2023

I cant identify to witch app is related to. Confluence errors look different, this is app related. 

Who created and edited this page/space? He should know which app was used to achieve this design. Also you could try editing this page maybe more information will be reviled then.

BR, Olga

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