"User Mentioned" trigger in confluence automation

[William Glover _admin_]

Dear community,

I am attempting to set up a confluence automation using the "When a user is mentioned" trigger:

Unfortunately, it seems that the trigger is never actually triggered by a comment or a mention in the page body. Am I misunderstanding something here, or is the trigger just not working correctly at the moment?

Kind regards

William

[John Funk]

Hi William - Welcome to the Atlassian Community!

If you are testing it by tagging yourself that might be the problem. Either have someone tag you or you tag someone else to try it out. 

[Tessa Tuteleers]

Hi @William Glover _admin_ , 

Welcome to the community! 

The trigger does work, however, it only works for other users. (If you mention yourself, the trigger doesn't seem to go off).
Can you confirm the same findings?

I could not immediately find an open bug or feature request for the behavior. 
You can create an Atlassian support request to ask and investigate the behaviour, as this does not seem intended. 

- Tessa