We are having a problem related to this error message: "This page is taking longer to load than usual. Give it a few moments, then try refreshing. Still having issues? Contact your Confluence admin."
The Collaborative Editing also seems to have some issues as an error message pops-up when opening that feature: "Something went wrong. Please try again."
Also, other steps from this guide were tried but still no success https://confluence.atlassian.com/confkb/unable-to-edit-any-pages-in-confluence-6-x-due-to-collaborative-editing-867362716.html
Any ideas, please?
What version of Confluence is this on? Our environment has an issue that impacts us every now and then where Synchrony (the collaborative editing service) doesn’t start correctly/in the right order and any attempt to edit a page results in this error. It’s a race condition during application startup and on the version we’re on, no known fix, the workaround is to restart confluence until it works. Unsure if this is any relationship to your issue, but felt worth mentioning.
Third time is a charm - right?
If this is the issue you're having, it sometimes takes 6 or 7 restarts to get ours happy.
FYI - https://confluence.atlassian.com/confkb/plugins-failing-to-start-due-to-plugin-has-an-extra-copy-of-atlassian-spring-scanner-annotation-classes-959299076.html is the KB article we were directed to by support when we had this issue.
I have similar issue in the past.This may because a corruption of the plugins cache or some other system plugins disabled, causing dependency errors
After trying this if you still have issue post the logs.
- Create your own custom emoji 🔥 - "Shake for Feedback" on mobile 📱 - An endless supply of GIFs via GIPHY 🤩 Is there anything quite as nice as a pleasant surprise? Comment below with what...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events