"Forgot Password?" page in confluence sends link to itself

[Kian Stack Mumo Systems]

When a user cannot access their account, there is the "Forgot Password" link on the bottom. When that link is clicked and the username entered, it will send an email to the email address of the user. 

For the system I am working with, the link contained by the email is a link back to the "Forgot Password" page.

Why isn't it sending a link to a password reset page? Is there a way I can change this?

It is the latest version of Confluence, not connected with any sort of AD or LDAP.  

[Lene Talhaug]

Did you figure this out? This happenes to my confluence as well.

[Kian Stack Mumo Systems]

Are you using Lotus Notes by chance?

[Lene Talhaug]

Yes. It worked earlier, but it stoppet working after we upgraded to version 5.5.6

[Kian Stack Mumo Systems]

I did end up solving this. I'll have to take a look back at some of my old work to remember what I did. I'll post an updated answer in the next few days, hopefully.

[Henrique Freitas]

Hi Kian,

In this case I advise you to raise a ticket on support.atlassian.com as it we will need a investigation to find out what is happening.

We will be happy in assist you on that.

Cheers,

Henrique Freitas

[Kian Stack Mumo Systems]

Is there a URL that confluence can hit to change the password for a user?