"Error converting ADF to storage format." an error is displayed.

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Hi, I'm using Compliance, but I'm getting "Error converting ADF to storage format." repeated error messages, and the post won't be published.

I checked with the developer tool, but I don't think the post was posted in the same location.

Please check the problem and let me know the solution.

[Nic Brough _Adaptavist_]

Welcome to the Atlassian Community!

This error can happen when you use characters that the database you are using for Confluence cannot handle certain special characters (the poop emoji is the one I've seen cause this error).  You will need to look at the logs to confirm this is the problem.

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How do I look at the log?

[Nic Brough _Adaptavist_]

You will need to log into your server and find the files on its file system

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 I don't know, but if you check with the developer tool, it looks like this.

Maybe it's a different matter

[Nic Brough _Adaptavist_]

The client logging can't tell you what the server is falling over on (unless the server sends the error to the client, which it hasn't in this case, it's just said something about an ADF error).  You'll need to read the server logs to find out more about the error.