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"Error converting ADF to storage format." an error is displayed.

Hi, I'm using Compliance, but I'm getting "Error converting ADF to storage format." repeated error messages, and the post won't be published.

I checked with the developer tool, but I don't think the post was posted in the same location.스크린샷 2022-05-02 오후 3.08.11.png스크린샷 2022-05-02 오후 3.21.13.png

Please check the problem and let me know the solution.

1 answer

0 votes

Welcome to the Atlassian Community!

This error can happen when you use characters that the database you are using for Confluence cannot handle certain special characters (the poop emoji is the one I've seen cause this error).  You will need to look at the logs to confirm this is the problem.

How do I look at the log?

You will need to log into your server and find the files on its file system

 I don't know, but if you check with the developer tool, it looks like this.스크린샷 2022-05-03 오후 12.01.01.png

Maybe it's a different matter

The client logging can't tell you what the server is falling over on (unless the server sends the error to the client, which it hasn't in this case, it's just said something about an ADF error).  You'll need to read the server logs to find out more about the error.

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