We use Confluence as a database for employees to reference with any questions they have about the company's policies, processes and updates. I am looking for an option to have a link within our Confluence pages for employees to click that will open up a JIRA ticket to a department depending on who would answer the question and containing specific fields, based on the needs of the employee.
For Example - on our page that provides our company policy on requesting office supplies, I am hoping to have something on that page that says "Click here to submit an office supply request," which will open up a JIRA ticket to the HR department with the following fields for the employee to fill out:
Item Requested
Item Price
Where to Ship
Date needed by
I researched and found something that might work which includes a 3-step process (run macro, CLI macro, reference) that appears to include coding and other steps I am not qualified to do, so I wasn't able to try it out :) From my research, it looks like others might be interested in a similar feature, so I am wondering if this is in the works, or if it is way too complicated to have a one-click option for this amount of functionality.
Thank you!
Michelle
Check out Confluence's Issue Collector feature. I think it may do what you're after.
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