"Active Directory LDAP" with internal and external users

I'd like to be able to offer our Confluence instance to outside users. Currently all of our users are internal and authenticate via LDAP.

In the User directory setup, I have "Delegated LDAP Authentication" as the first priority (top). The problem here, however, is that when the invitation is sent to the outside user, they are not able to log in. the account is created, but they don't authenticate.  Shouldn't the system next try the internal directory if it cannot authenticate using LDAP?


3 answers

1 vote

Hello Jason,

Confluence will only try to authenticate the user against the next directory of the list in case this user does not exist on the current directory. For example:

Directory List:




Let's say you've got a user called "UserC" from DirectoryC. If this user exists on DirectoryA, Confluence will not try to authenticate this user against other directories other than the DirectoryA; however, if the user exists only on DirectoryC, Confluence will not find the user on DirectoryA neither on DirectoryB and then will find the user on DirectoryC and authenticate it.


Let me know if you have any questions. I hope it helps!


1 vote

Hi Jason, 


I think would be good if we have this feature on Confluence, so I've created this feature request. Please, vote on that to increase the visibility and start watching that to keep updated.



Renato Rudnicki

Thanks Eduardo,

That makes sense. So maybe I need to ask a different question - is there a way to specify which directory a user is created in? In your example, I'd like the invited user to be created in DirectoryB, but they are being created in DirectoryA.


Thanks again.

Hey Jason, Confluence will try to create the user against the first directory of the directory list. So in this case you'd need to change the directory order :) Eduardo

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