Hi @Or Shalom ,
Certainly Jira is the best choice for project and task management. Confluence is a knowledge base platform, where you can put documents, agendas, reviews, and meeting notes. But for project management Jira is extremely easy for your team to plan, track, release and report
@Parvaneh Zand Thank you for your quick replay!
Dose Jira intigrate with SIM ticketing?
Does someone without Jira account can assign task on Jira for my team ?
If I have a customers within my org but not on my team that wants to assign task to my team, how can they assign it in a way i will see in JIRA?
Read about jira permissions
anonymous users are able to work with Jira and create tickets.
Also the other members of organization (as users of your project) can create issue.
unfortunately I don't know about SIM ticketing integration.
I think Jira is better for managing your tasks in a team and you can create subtasks for all your tasks and manage them together and have so many features with it , because any team can have own tasks and manage them.
I think Jira is better for project management with multiple tasks
I recommend using both JIRA and Confluence for project management. JIRA is an useful tool for tracking tasks, user stories and the team's flow via Kanban. JIRA does a great job of providing visibility to the team's work in an open and transparent manner.
Status reporting, project dashboards, presentations, roadmaps can be presented in Confluence. I use Confluence often to track requirements, elaborate on product designs and then integrate with JIRA.
I wrote a couple of posts on the Atlassian community on how you can apply Confluence to manage your projects.
Here are two useful articles:
6 Awesome Ways to Apply Trello, JIRA and Confluence to your Projects
Your First Project Management Dashboard
Want a Step-by-Step Guide?
If you're looking for more in-depth training, I wrote an eBook on How to Manage Projects and Programs with Atlassian Confluence.
The ebook goes into greater detail and provides step by step instructions to:
Feel free to check it out at https://www.tacticalprojectmanagement.com/shop/manage-projects-with-atlassian-confluence/
Hey there, folks! For most of us, the past six months- yes, you read that right- have been a journey. More people than ever before have pivoted to working remotely, and navigating being on-scre...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events