Hi @Or Shalom ,
Certainly Jira is the best choice for project and task management. Confluence is a knowledge base platform, where you can put documents, agendas, reviews, and meeting notes. But for project management Jira is extremely easy for your team to plan, track, release and report
@Parvaneh Zand Thank you for your quick replay!
Dose Jira intigrate with SIM ticketing?
Does someone without Jira account can assign task on Jira for my team ?
If I have a customers within my org but not on my team that wants to assign task to my team, how can they assign it in a way i will see in JIRA?
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Read about jira permissions
https://confluence.atlassian.com/adminjiraserver082/managing-project-permissions-973504187.html
anonymous users are able to work with Jira and create tickets.
Also the other members of organization (as users of your project) can create issue.
unfortunately I don't know about SIM ticketing integration.
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Hi
I think Jira is better for managing your tasks in a team and you can create subtasks for all your tasks and manage them together and have so many features with it , because any team can have own tasks and manage them.
I think Jira is better for project management with multiple tasks
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I recommend using both JIRA and Confluence for project management. JIRA is an useful tool for tracking tasks, user stories and the team's flow via Kanban. JIRA does a great job of providing visibility to the team's work in an open and transparent manner.
Status reporting, project dashboards, presentations, roadmaps can be presented in Confluence. I use Confluence often to track requirements, elaborate on product designs and then integrate with JIRA.
I wrote a couple of posts on the Atlassian community on how you can apply Confluence to manage your projects.
Here are two useful articles:
6 Awesome Ways to Apply Trello, JIRA and Confluence to your Projects
Your First Project Management Dashboard
Want a Step-by-Step Guide?
If you're looking for more in-depth training, I wrote an eBook on How to Manage Projects and Programs with Atlassian Confluence.
The ebook goes into greater detail and provides step by step instructions to:
Feel free to check it out at https://www.tacticalprojectmanagement.com/shop/manage-projects-with-atlassian-confluence/
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