problem with Viable Issues for confluence

laumain jerome September 8, 2020

Hi, 

i took Viable Issues for confluence.

the application link beetwen confluence and jira is ok, but when i try to manage viable macro, a pop say " log in JIRA before attempting to create an issue".

do you have a solution?

thanks

 

viable issue for core is installed in my jira of course

1 answer

0 votes
Thomas Egger October 13, 2021

Hi Jerome,

sorry for the late answer. I will answer it anyway because it may solve the problem of someone else.

In our documentation we highlight that you should do the following:

Additionally tick the "Allow Incoming" and "Allow anonymous access" checkboxex in Jira's Allowlist (formerly known as Whitelist) for the Application Link to Confluence so that Jira allows Confluence to be rendered there. Please refer to the official documentation for the Allowlist of Jira for further information.

If this does not resolve your problem please contact us directly.

Cheers,
Thomas

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