our site has reached its monthly limit - automation usage will reset at the start of the next month

Samrat Ghosh April 24, 2024

What is this? we spent so much hard work on setting up automation now we have to deal with this! please remove this restriction, or else we will stop using Jira altogether. 

2 answers

0 votes
Amelie Winkler _Appfire_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
July 8, 2024

Hi @Samrat Ghosh, as @Victor Law mentioned, this is due to the automation limits introduced by Atlassian last year. Here is their full announcement if you want to read more about it.

You might also find this blog post useful, which highlights the steps you can take to optimize your existing setup or circumvent limits with third-party apps that offer unlimited automations.

0 votes
Victor Law
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 24, 2024

Hi @Samrat Ghosh

Atlassian has the automation limit published for all the Cloud environment packages as below:

Screenshot 2024-04-25 at 11.29.18 AM.png

https://support.atlassian.com/cloud-automation/docs/how-is-my-usage-calculated/

In this case, you will need to upgrade to a higher user tier/package and optimize the automation rules.

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