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need email addres reset for user.

jennifer_jones
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January 10, 2024

We had two Atlassian integrations, one is oldcompany1 (example).atlassian.net

 

and I have email <oldcompanyemail.net> that is associated with this.

 

and we were purchased by another company... 

 

they have their own jira integration, and so we have been seeking to merge.

 

During the merge, the old data was left at <old data1.atlassian.net>... 

 

and my account over there was left,

 

and i've specified the password, as the same for some many many years.... I was recently asked to change my password... and I was unable to change it because my currently KNOWN password did not succeed.

 

NOW- I am unable to reset my 'old jira' password, and multiple issues raised with the jira admin have been unadressed.

 

So:

 

problem is> I want my 'old jira' email to be changed to my personal email address, so i can reset it at my leisure in the future...

 

Please help

 

 

 

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