libjli.so issue in confluence installation

[Omid Marxen]

Following this guide: https://confluence.atlassian.com/doc/installing-confluence-on-linux-143556824.html

I get the following issue with step 2.2 ($ sudo ./atlassian-confluence-X.X.X-x64.bin) :

Unpacking JRE ...
Starting Installer ...
/.../confluence/atlassian-confluence-6.0.6-x64.bin.14497.dir/jre/bin/java: error while loading shared libraries: libjli.so: cannot open shared object file: No such file or directory

I couldn't find anything either in the knowledge base nor in the forum.

[Niclas Sandstroem]

So basically you doft get real sudo. Sorry to hear hope you can host it somewhere eller. 

Br, Niclas 

[Omid Marxen]

According to the server hoster, Confluence can not be installed due to missing privileges, which can not be changed.

[Ankineedu Garlapati]

Hi Omid, I am also getting the same error while upgrading the confluence version, May I know the solution to fix the issue?

[Omid Marxen]

Hi, unfortunately I did not find solution.

[Ankineedu Garlapati]

Same here, I did upgrade manually. It is not too complicated.

[Omid Marxen]

I checked for Java via $JAVA_HOME but I got no result. I checked manually in /usr/lib/ and there is also no trace of Java.

If all that seems ok, I will contact the server host, maybe they will know more.

[Niclas Sandstroem]

This should work I tried your setup locally on my server. Must be something non-standard with your server setup. Tricky... Do you have anything that could interfere with extraction of the files or so? Something in your PATH/installed already OpenJDK for example?

[Omid Marxen]

Hi,

I put the installer in a folder called "confluence". these are the commands I use:

cd confluence
sudo chmod a+x atlassian-confluence-6.0.5-x64.bin
sudo ./atlassian-confluence-6.0.5-x64.bin

Elevating myself to su does not work, due to server restrictions.

[Niclas Sandstroem]

If you have the installer in /tmp and stand in /tmp and execute the installation.

cd /tmp/
sudo ./atlassian-confluence-X.X.X-x64.bin

Can you evaluate yourself to root? "sudo su -". Do you run into the same issues?

[Omid Marxen]

Hi,

I could not find confluence 6.5, I tried 6.0.5 though but it has the same issue. Do I perhaps need to install java manually despite using the installer?

What do you mean by "Did you stand in the same path as the installer?" ?

[Niclas Sandstroem]

Hi Omid did you try 6.5 if you experienced the same issue? Did you stand in the same path as the installer?