iPad support for adding comments on Confluence

We recently began testing our doc site (Confluence 4.2.1) on tablets. Most functionality/layouts/etc work fine, with one exception:

On iPad 1 and 3 (didn't have a 2 handy), when the user clicks on a comment box, no keyboard appears. The user cannot add a comment.

A workaround which I figured out is to click on one of the buttons in the comment box's header, and then the cursor appears in the text field.

I assume this has something to do with not having the proper focus, but I was hoping someone might have a programmatic fix.

1 answer

This widget could not be displayed.
Paul Curren Atlassian Team Jul 10, 2012

Is it definitely Confluence 4.2.x? I ask because that version will use a dynamically loaded comment editor whereas earlier versions will load the editor on a page refresh.

If definitely 4.2.x then could you try loading the "traditional" comment editor and see if it has the same problem? This would be done by appending the following to your view page URL:

"showComments=true&showCommentArea=true#addcomment"

e.g.

http://localhost:8080/confluence/display/ds/A+page+with+macros?showComments=true&showCommentArea=true#addcomment

If this works then apart from raising a bug report we have a few work around options. Off the top of my head:

1) You can disable the quick-comment plugin if you can do without it for all clients

2) You can disable just the 'Hide traditional comment mechanism' component of the quick-comment plugin. This will enable the display of the "traditional" add comment button.

Sorry, it's 4.2.3, not 4.2.1. I'll see if the traditional comment editor works, but then I'll have to decide if I want to give iPad users slightly less functionality for the greater good.

Thanks for post this helpful post - Please visit for More information about - Packers and Movers Chennai @ http://www.expert5th.in/packers-and-movers-chennai/ Packers and Movers Mumbai @ http://www.expert5th.in/packers-and-movers-mumbai/ Packers and Movers Bangalore @ http://www.expert5th.in/packers-and-movers-bangalore/

This website is amazing and can inspire a lot of people, hopefully more advanced and successful thanks a lot
http://grosirgreenworldku.com/obat-sakit-benjolan-di-payudara/

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

459 views 6 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you