Deleted a user and unable to re-invite this user.
Can you clear it on your side?
eric.jackson@wwt.com
Ty Carl
Hi Carl, welcome to the community. is that user just deactivated? Under 'Settings/ User management' does their user show up there? You may have to adjust the filter to look for 'Deactivated' for their status. If so, I believe you can just reactivate them from there.
Hope that helps.
Hi Dan,
Yes he is in the list for Total Users with a status of Deactivated. If I drill down into that user I see no where I can re activate. I read somewhere about the manage users. Prompt me to add a domain wwt.com but fails and to remove from domain or something like that. Any help appreciated
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i'm having similar issue. User was deactivated, I need to reactivate it but had to register the domain and could not complete this step due to issues with the domain registration process. next step was I deleted the user completely with goal of creating them a new account. upon trying to "invite user" the following error pops up preventing the invite/creation of new user:
"Unable to invite deactivated accounts
Remove or reactivate any deactivated accounts and try again."
At issue is the account has been deleted, which I assume means it is removed, the user does not show up on the user list as Active, Suspended, or Deactivated.
please help.
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