how can i delete user

i have a user account in our confluence which we dont really use. as we are running at 10 user licence level, i'd like to delete that unused user account and create new one and still to fit int 10 users licence.

unfourtanelly i cannot find a way to do it. user hd few pages where he had been made edits, so to get rid of those authored contents i copied these few pages. now when i look at the users activity it's empty, but when trying to delete user account i still get an error "this user has authored content"

any suggestion what i'm doing wrong or where i can see list of authored content still attached to this user if not under his activity?

6 answers

1 accepted

ok, didnt know that deactivated users are not counted in. this solved problem for me . thnx.

BTW I'd also deactivate instead of delete the user..

You could deactivate the user instead: https://confluence.atlassian.com/display/AOD/Deleting+or+Deactivating+Users. For your information: "Deactivated users do not count towards your license count".

Hope that helps !!!

Doesn't a deactivated user count in the max user license level?

So long as the user is not a part of any group that has the "can use" permission you should be good to go.

I might recommend creating a "Deactivated" group that does not have any permissions and placing all users you want removed from your license count in this and only this group.

We usually suggest to just deactivate such user, because it won't cound againsta the license, is pretty simple, it' does not cause any harm and you can active this user when is necessary.

Jan,

No it doesn't, so you can definitley do that.

If the user doesn't have a personal space, and you've deleted all his content, it might be that he edited a page that someone else created. I'm not sure if that would stop you from deleting him, but it might. Same goes for any comments he made.

Cheers.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Confluence

Three common content challenges + how to manage them

An efficient enterprise content management system, or ECM, is a must-have for companies that create work online (cough   cough, all companies). If content calendars, marketing plans, and bu...

84 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you