i have a user account in our confluence which we dont really use. as we are running at 10 user licence level, i'd like to delete that unused user account and create new one and still to fit int 10 users licence.
unfourtanelly i cannot find a way to do it. user hd few pages where he had been made edits, so to get rid of those authored contents i copied these few pages. now when i look at the users activity it's empty, but when trying to delete user account i still get an error "this user has authored content"
any suggestion what i'm doing wrong or where i can see list of authored content still attached to this user if not under his activity?
Just guessing, does the user have a personal space?
You could deactivate the user instead: https://confluence.atlassian.com/display/AOD/Deleting+or+Deactivating+Users. For your information: "Deactivated users do not count towards your license count".
Hope that helps !!!
So long as the user is not a part of any group that has the "can use" permission you should be good to go.
I might recommend creating a "Deactivated" group that does not have any permissions and placing all users you want removed from your license count in this and only this group.
No it doesn't, so you can definitley do that.
If the user doesn't have a personal space, and you've deleted all his content, it might be that he edited a page that someone else created. I'm not sure if that would stop you from deleting him, but it might. Same goes for any comments he made.
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