guest access written although guest can't access the restricted pages

[Zhinoo Zobairy]

1. I have a space in which I. have invited some guests to. Although some pages are restricted there has been written "8 guests can access" which is not true(based on my understanding, correct me if I'm wrong) I want to point out this mistake by Atlassian.
2. Although guests shouldn't access the restricted pages, there are still some restricted pages which can be visited by guests, but I can't add them to it. How can this be resolved?
   
   
   

[Linh Pham_Ricksoft_Inc]

Hi @Zhinoo Zobairy ,

External users will require space access in order to access to your Confluence site. This means they would have user-level permission like view, create, or edit pages, unless you set specific page permissions. 

For more information, you can refer to this documentation: https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/ 

In your case, you're showing the screenshot of an unrestricted page. If you want to exclude guests access to these pages within the guest space, you could grant access to a specific user group: 

I hope this helps!

[Zhinoo Zobairy]

Thanks for your reply. The problem is when I restrict the page, I cannot invite the guests to the page. I don't see them on the suggested list. What should I do?

[Linh Pham_Ricksoft_Inc]

@Zhinoo Zobairy I see, you might want to check the Guest users permission (under Space permissions) to confirm if they have appropriate access:

Without much detail, I'm going to assume that there are some inheriting restrictions from parent content or at the space level. You can also refer to this documentation for more info: https://support.atlassian.com/confluence-cloud/docs/add-or-remove-page-restrictions/

[Zhinoo Zobairy]

@Linh Pham_Ricksoft_Inc It seems they have the regular guest access. Where should I see, whether they can be added to a restricted page or not?

[Linh Pham_Ricksoft_Inc]

@Zhinoo Zobairy I did notice you have some restrictions to the parent page, regardless, you should be able to select individual guests to grant access to specific pages when you select the option as shown below.

In this example, I've also made the parent page restricted and granted view access to a specific guest user: