embedding multimedia content

Hi everyone,

I'm trying to evaluate the software and having issues with embedding media into the wiki.

I'm running confluence CentOS and testing on Mac OS X/Safari browser. For the mp4 format, I get a question mark when I add attachment (using instructions found on http://confluence.atlassian.com/display/DOC/Embedding+Multimedia+Content). I uploaded the file to my server (and I can play it successfully by going directly to http://www.site.com/file.mp4). I've tried using macro widget and I'm getting some type of a two wheels icon.. sorry, not sure what it's called.

If I simply upload a file and try to look at it in the attachments tab, I still get a quicktime question mark....

Pretty much, we have bunch of podcasts (in mov, avi or mp4 formats) that we need to embed into a wiki.

I would appreciate any pointers or ideas.

Thank you,

Asya

3 answers

What version of confluence are you running? It's possible the issue is your browsers plugin or lack of. The multimedia tag in 3.5 should work. See http://confluence.atlassian.com/display/DOC/Embedding+Multimedia+Content

Thank you for responding. I'm running 3.5.5 and it seems i went through all requirements. I will go over them again....

Thank you for responding. I'm running 3.5.5 and it seems i went through all requirements. I will go over them again.... Also, if i just go to the website directly http://www.site.com/file.mp4, it plays perfectly...

0 votes
David Simpson Community Champion Jul 07, 2011

I've noticed this too in the {multimedia} macro. WebKit based browsers worked fine, but Firefox doesn't like mp4 format.

You'll definitely want to use the multimedia macro for this. Also, to get it to work right (and show player controls) you need to make sure to add an appropriate width and height in the macro. If you're uploading HD video, here is a nice little calculator to help you get an appropriate size: http://size43.com/jqueryVideoTool.html

Finally, MP4 works SOMETIMES in Firefox, but not always. I put a note at the top of the page to let users know that other browsers work better and also use the attachments macro below the player so that Firefox users can click the attachment link to view the video.

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