draw.io macro is not available after installing plugin

Adrian Gillette July 3, 2020

After installing the draw.io plugin on Confluence Cloud, the macro is still not available.  What else do I need to do to get it working?

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David Benson _draw_io_
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July 3, 2020

I think you've filed a support ticket with us, correct?

Solvitude Pty Ltd September 7, 2020

Hi David, We are also facing the same issue. Not able to see the draw.io macro after installing the plugin.

https://confluence.draw.io/ link is opening fine.

David Benson _draw_io_
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September 8, 2020

You started typing /draw in page edit mode and nothing appeared?

Amit S Jain September 9, 2020

Yes David

David Benson _draw_io_
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September 9, 2020

There was an issue in Confluence Cloud where plugins took some time to appear, I wonder if that is back, https://jira.atlassian.com/browse/CONFCLOUD-58280

You could try uninstalling and re-installing. If that still doesn't work please contact Atlassian support.

Note that no draw.io functionality is executed during installation, control over the installation is entirely at Atlassian's side.

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