I'd like to have a confluence page with a button or a link or (super great) a simple form that will begin the Jira ticket create flow with some fields pre-defined, such as the Jira project, and maybe Component, or a custom field or two.
The built in functionality of selecting text and initiating the 'create' action isn't what I'm looking for.
I'm making a page that talks about a particular team/department or system, and I want to make it easy for staff to submit a ticket to that team/department, or file a bug about that system.
Other questions like this in the Community have pointed folks to setting up Issue Collectors, but embedding an issue collector relies on embedding javascript in the page, which is not an option in Confluence Cloud, as far as I can tell. Also, that capability is a big security problem, so it's not ideal to make it OK, even if cloud allowed it.
This feels like something that should be built-in, so I'm really hoping I'm just missing something obvious.
The only thing I can think of is to create a Jira issue link.
In cloud follow these steps:
Here is an example URL:
my-tennant.atlassian.net/secure/CreateIssue.jspa?issuetype=10011&pid=10097
Forgot to add this so you know what parameters use can use. How to create issues using direct HTML links in Jira Server | Jira | Atlassian Documentation
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@Brant Schroeder thank you! Verified that this works with Cloud as well, despite the warnings on the page about it possibly not working :-)
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@Alex Bernardin @Steve Ramos - can you explain how you added the URL to confluence?
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You can have Issue collectors in cloud - https://support.atlassian.com/jira-cloud-administration/docs/use-the-issue-collector/
An alternative way might be to use the plugin we develop - ConfiForms
and the tutorial to build an intake form
Lot's of possibilities on form creation, not limited to building Jira issues intake forms
Alex
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