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copying images to confluence

paul van hummelen March 2, 2022

I used to be able to copy any picture in confluence.

Now, nothing is accepted by confluence anymore, that includes Excel plots, computer screen shots, images from a website, an excel plot that was copied in powerpoint as JPG and then copied to confluence.

the only thing that works is downloading or saving an image as JPG.file and then upload image in confluence.

I am getting desperate. 

3 answers

0 votes
Hugo Hermans March 21, 2024

Well, it doesn't work in Edge either.  Unless I paste/copy the bitmap in Irfanview.  So my workflow is:

- from e.g. Onenote, I copy the bitmap

- in Irfanview, I paste the bitmap

- in Irfanview, I copy the bitmap

- in Confluence using Edge, I now can paste the bitmap.

Not a happy flow, since I'm moving a lot of pages with a lot of bitmaps from onenote into confluence 🫤

0 votes
Owen Wallis
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 2, 2022

Hi @paul van hummelen

I've not seen any other reports of this issue. May be something unique on your instance, perhaps something with the admin settings.

If you're able to talk on the Sydney timezone feel free to find a time with me next week and we can try and figure it out together: https://calendly.com/owallis

Failing that I'd recommend reaching out to our support folks so they can take a look at your Confluence instance.

0 votes
Ollie Guan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 2, 2022

Hi @paul van hummelen ,

What kind of browser? If it is Chrome, it is recommended to test after upgrading to the latest version.

paul van hummelen March 2, 2022

Hi Ollie,

 

i am using Chrome Version 98.0.4758.102 (Official Build) (64-bit)

 

thank you for replying

paul

Ollie Guan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 2, 2022

what about other browsers?such as edge,firefox.

paul van hummelen March 2, 2022

Just checked. I works in Firefox!!!

not in Chrome

paul van hummelen March 2, 2022

It works in Firefox!!!

Ollie Guan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 2, 2022

I'm not sure, maybe it's a bug in the current Chrome version or something is disabled in the Chrome local settings.

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