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content from a page disappeared

Machu February 4, 2021

I added content to a page, and when I shared with two new users all the content is now gone. when I searched page history and both versions are empty. 

2 answers

0 votes
Diego
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 8, 2021

Hello there @Machu !

The behavior you just described is indeed strange. For multiple empty versions of a page to exist, normally, the page was published multiple times while empty. So, if you typed out some content and then deleted it before publishing, an empty version of the page is created.

Confluence does save drafts of your content automatically:

Create, edit, and publish a page - Drafts

It might be a good idea to check the draft section under Recents in your Confluence dashboard.

Now, please allow me to ask a few questions:

  1. What do other users see when they visit the same page?
  2. What happens if you enter edit mode for the affected page?
  3. Did you publish the content before sharing the page link with the other users?

Let us hear from you!

0 votes
Fadoua
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 4, 2021

@Machu 

Usually when you make changes and forget to save, Confluence does show you that there are some unsaved changes. 

Are you seeing anything by the page's title?

Best,

Fadoua

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