confluence login page was showing blank

Atlassian B2X November 26, 2020

Confluence v6.15.9 server,

HOWEVER, when I go to the default login screen, I get a white box with nothing in it (no user-name field) so I can't log in.

URL: https://mskb.b2xcare.com/

Missing Coloumn.jpegcompletely loss this option.

when stop & start this application facing this issue, before stop services it was fine.

Thanks in Advance 

3 answers

0 votes
Daniel Ebers
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December 5, 2020

Hi,

this is not easy to say from the outside - the next step would be to review logfiles. With a hope that there is something meaningful logged that could point to the root cause.

https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html

Cheers,
Daniel

0 votes
Atlassian B2X November 26, 2020

https://confluence.atlassian.com/confkb/how-to-manually-remove-malfunctioning-add-ons-113705118.html

Implemented this solution also, Disabled Add-ons DB Side But NO use.

Please any one help me.

 

Thanks in Advance.

0 votes
Atlassian B2X November 26, 2020

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