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confluence cloud -> add group sync from external directory

Confluence cloud, details on how to add a group sync from external directory.

We have one group that is in Confluence cloud that exist and is "synced from an external directory".   IT has created another group in LDAP that we need to do the same with.  How to create/connect (in detail).

 

THNX

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Riley Venable (Atlas Bench)
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 23, 2023
To add a group sync from an external directory to Confluence cloud, follow these steps: 1. Log in to Confluence Cloud as a Site Admin. 2. In Confluence Cloud, go to Settings > User Management > User Directories. 3. Click the directory that contains the existing synced group. 4. Click Edit. 5. Select the Enable Group Sync checkbox. 6. Click Save. 7. Click the Synchronize button. 8. In the Select Groups to Synchronize dialog, select the group you want to sync from the external directory. 9. Click Synchronize. 10. Once the synchronization is complete, the new group should now exist in Confluence cloud and be synced from the external directory.

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