change the credit card

Stéphanie Huiban
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 22, 2024

I am trying to update the credit card for payments....I cannot retrieve the interface descibed in the very detailed support help...may be due to the new billing platform??
I am full admin btw.
Thank you very much for the help

Stephanie

 

image.png

2 answers

0 votes
Luis Pellacani
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 28, 2024

Hey @Stéphanie Huiban 

Welcome to Atlassian Community.

 

In order to manage your payment method, you can follow the steps below:

To edit a saved card:

  1. Go to admin.atlassian.com/billing. Select your billing account if you have more than one.

  2. From the side navigation, select Payment method.

  3. Find your card and select Edit.

  4. Follow the prompts to make edits.

 

I hope this helps :)

Cheers,

Luis Pellacani

0 votes
Vronik
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 26, 2024

Hi

Look at this page, maybe can help you

https://www.atlassian.com/es/licensing/purchase-licensing/howtopay

But you can always open a support ticket to Atlassian

https://support.atlassian.com/confluence-cloud/

Regards

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events