can't see downloaded app in me apps list

[Geo Ann]

hi! i have downloaded risk register app for confluence, it is seen as loaded, but I can't start using it.

[Rilwan Ahmed]

Hi @Geo Ann ,

Welcome to the community !!

Any apps installed will be present in https://<baseURL>/wiki/plugins/servlet/upm page. Make sure the app is compatible with Confluence. Check their documentation and see how to start the app. 

You can find the app vendor contact details in https://marketplace.atlassian.com/ and contact them for assistance. 

You can the app request status in https://<baseURL>/wiki/marketplace/manage/app-requests

More details about manage apps is in https://support.atlassian.com/confluence-cloud/docs/manage-your-apps/ and Request app  in https://confluence.atlassian.com/upm/managing-user-requests-for-marketplace-apps-781394968.html

[Marc - Devoteam]

Hi @Geo Ann 

Which app did you install, can you provide the linkt to the app on the Atlassian marketplace