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hi! i have downloaded risk register app for confluence, it is seen as loaded, but I can't start using it.
Hi @Geo Ann ,
Welcome to the community !!
Any apps installed will be present in https://<baseURL>/wiki/plugins/servlet/upm page. Make sure the app is compatible with Confluence. Check their documentation and see how to start the app.
You can find the app vendor contact details in https://marketplace.atlassian.com/ and contact them for assistance.
You can the app request status in https://<baseURL>/wiki/marketplace/manage/app-requests
More details about manage apps is in https://support.atlassian.com/confluence-cloud/docs/manage-your-apps/ and Request app in https://confluence.atlassian.com/upm/managing-user-requests-for-marketplace-apps-781394968.html