can't log on to confluence

I installed confluence on a hyper-v host. The address dhcp gave me was 192.168.1.205. The physical port died so i changed to to another port. After changing the port i was issued a new address, 192.168.1.29. I then reset the address to static and gave it the 192.168.1.205 address. I am now unable to log back on to confluence. I can ping the server and ssh to it. 

1 answer

0 vote
Ann Worley Atlassian Team Jul 19, 2017

How are you trying to log on? I am assuming you cannot access the login page at all, please let me know if that is not the case.

I am guessing you are using the IP and port, for example:

http://192.168.1.205:8090

 Please ssh to the server and try a wget on the localhost and port, to see if Confluence serves the login page - here is an example of what the output looks like if the instance is running:

wget http://localhost:8090
--2017-07-19 14:50:31-- http://localhost:8090/
Resolving localhost... ::1, fe80::1, 127.0.0.1
Connecting to localhost|::1|:8090... connected.
HTTP request sent, awaiting response... 302 Found
Location: /login.action?os_destination=%2Findex.action&permissionViolation=true [following]
--2017-07-19 14:50:31-- http://localhost:8090/login.action?os_destination=%2Findex.action&permissionViolation=true
Reusing existing connection to [localhost]:8090.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: 'index.html'

index.html [ <=> ] 25.95K --.-KB/s in 0.02s

2017-07-19 14:50:32 (1.53 MB/s) - 'index.html' saved [26568]

If you can get a response locally then we will have narrowed it down to a networking issue.

 

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

370 views 20 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you