@ and // disappear when added to a page in Confluence

Lawrence April 3, 2022

Hi everyone,

Just looking for a bit of help - when using tasks to @ mention someone, on using the @ key it just disappears. Same with the date // shortcut.

 

2 answers

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andy August 30, 2022

What this has demonstrated to me is that the wrong "@andy" can get tagged in replies...

 

@Lawrence I think you meant to tag  @Andy Gladstone 

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Andy Gladstone
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April 3, 2022

@Lawrence can you please explain a bit more? Are you using the action item and then using the @ sign to mention someone? The mention needs to immediately follow the @ sign - no space in between. Same goes for using the /// (three backslashes) to insert a date - no space after you type them. 

Lawrence August 28, 2022

Hi @andy 

Thanks for your reply. Since I wrote the comment, the issue is now slightly different. Here are the steps:

1. Edit an existing confluence page and add the action (have tried using [] and the button from the ribbon)

2. Press @

3. List appears on the page of recently used options

2022-08-29_8-33-00.jpg

4. Try write a name in (it won't allow this)

5. Try /// (it limits to one /)2022-08-29_8-35-08.jpg

In the console, here is what I can see:

2022-08-29_8-38-37.jpg

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