@ and // disappear when added to a page in Confluence

[Lawrence]

Hi everyone,

Just looking for a bit of help - when using tasks to @ mention someone, on using the @ key it just disappears. Same with the date // shortcut.

[Andy Gladstone]

@Lawrence can you please explain a bit more? Are you using the action item and then using the @ sign to mention someone? The mention needs to immediately follow the @ sign - no space in between. Same goes for using the /// (three backslashes) to insert a date - no space after you type them.