@ and // disappear when added to a page in Confluence

[Lawrence]

Hi everyone,

Just looking for a bit of help - when using tasks to @ mention someone, on using the @ key it just disappears. Same with the date // shortcut.

[Odense]

Have you found a solution to this?

[andy]

What this has demonstrated to me is that the wrong "@andy" can get tagged in replies...

@Lawrence I think you meant to tag  @Andy Gladstone 

[Andy Gladstone]

@Lawrence can you please explain a bit more? Are you using the action item and then using the @ sign to mention someone? The mention needs to immediately follow the @ sign - no space in between. Same goes for using the /// (three backslashes) to insert a date - no space after you type them. 

[Lawrence]

Hi @andy 

Thanks for your reply. Since I wrote the comment, the issue is now slightly different. Here are the steps:

1. Edit an existing confluence page and add the action (have tried using [] and the button from the ribbon)

2. Press @

3. List appears on the page of recently used options

4. Try write a name in (it won't allow this)

5. Try /// (it limits to one /)

In the console, here is what I can see: