allowing jira users to access confluence spaces


I have a project in Jira and a space in Confluence. I have created the users in Jira and they all have successfully accessed the Jira project. However, I seem to be unable to add those same users to the corresponding Confluence space. I've gone to the "Confluence Admin" page and then clicked on "Users". This action takes me straight back to the Jira "Users" page. I also attempted to enable the "External user management" option, but I am not able to do so as the check box is grey'ed out.

Please assist me to remedy this situation.

Thank you for your time.

2 answers

You probably have done it already but just checking in case, you have linked your Applications via Applinks?

As far as I remember you also need to then connect the project itself to the space in confluence via the Application links under the Project administration screen

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

2,925 views 27 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you