Why would one Space not adhere to the Content by Label macro?

[Leah Eaton]

UPDATE 5/10/21 - The space containing the label that was not working was assigned a label of software-project. This was the only space in this collection of pages that was not working. I changed the label to documentation and it now pulls the title - not rich content, but at least it is rendering the pages with the label specified in the macro.

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I have a Confluence space that consists of a collection of pages representing other various spaces. Each page uses the Content By Label Macro. This space serves as a collection spot for a user to see all pages using a particular label across the organization in one place. I have recently added a page to represent the label content for a new space we just added, but the macro is not working.

If I add the new space as a filter to an existing page where the macro is working, the macro displays nothing. Once I remove the new space as a filter, results from the other pages return.

I have to wonder if there is a space setting or restriction that would prevent the Content By Label macro from pulling labeled pages and working as expected?

I'll try and express it in another way as well--

MySpace

• Page 1 - uses content by label macro filtering from to Space A (working)
• Page 2 - uses content by label macro filtering from Space B (working)
• Page 3 (new) - uses content by label macro filtering from newly created Space C (failed)

All pages use the same label in the content by label macro. I've tried adding Contributor and Created to the filters, but it appears that absolutely nothing is coming from that newly created Space C, which leads me to think there may be something in how it was created that is restricting the macro to work. Note: I did not set up the newly created Space C and the person that did is on PTO (of course).

Thanks in advance for any help or suggestions provided.

[Brant Schroeder]

@Leah Eaton Welcome to the community.  Is it working now the way you would expect it to?  If not can you share screen shots of what is working and what is not?