I have created a user group in Confluence servers. Have added some 50-ish users to the group. But users are automatically removed from the group - by the user "Anonymous".
Seems like it's happening random and automatically?
We are using the app "SAML Single Sign On for Confluence". No problems with access to Confluence, but when adding to a group in Confluence, som users seems to be automatically removed by "Anonymus". I've created that group in order to restrict a page.
The problem occurs on pretty much the same few (5'ish) users. I'm adding - and Anonymus is removing?
Ok, I think we are both drifting around the problem and looking at "maybe" before we've focussed on the core of it. I would like to go back to the basics and establish that I understand enough about your setup to be sure I'm looking at the right part.
To do that, can you tell us:
1. What user directory, or directories, you are using. Go to Admin -> User directories and show us what the list of directories is (feel free to obscure server/domain names etc, we are only interested in the technical details - the type, last sync, filters, order and so-on)
2. Where you are getting the reports of "Anonymous removed User X from groupY" from?
Ok, great, that really narrows it down. I was suspecting you might have an external directory and changes there would be recorded as "anonymous" in the audit logs, but that's not the case here.
In the audit logs, anonymous means "it was not done by a human logging in and clicking things" or even "it was not a human running a REST call to do it", it was a system call.
You have a service, or script, or app, that is changing the user groups for some reason. Start with a quick look at "manage apps" - are there any in there that might be doing user management? Then look at the lists of services and listeners you have running.
Your site may have anonymous user access, please check the global permissions and default space permissions to troubleshoot the access.
You may also audit the cause of the issue in logs and by tracking the user sessions.
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