Why is there no multimedia macro?

Apparently I do not have access to the multimedia macro... how can I enable this macro?

Thanks in advance for your help!

2 answers

1 accepted


As far as I know, the multimedia macro is a bundled plugin, so it should be 'enabled' by default. To see if the plugin is disable, you can go to Browse > Confluence Admin > Manage Plugins and go to "System" is where all the bundled plugins are stored. You just need to check which plugin is disabled, and then enable. If that doesn't work, we can rebuild our bundled plugins following the steps below:

* Shutdown Confluence
Delete the content from the following folders:
* <confluence-home>/plugin-cache
* <confluence-home>/plugins-osgi-cache
* <confluence-home>/plugins-temp
* <confluence-home>/bundled-plugins
* <confluence-home>/bundled-plugins_language
* Startup Confluence

I hope this helps.



Thanks William, I'm going to forward this to my admin and see if this works. I have a feeling - and correct me if I'm wrong - that this could be a result of the version of Confluence I am working with?

0 vote

It looks like you're on OnDemand, however - you should be able to go to Insert > Macro and choose Multimedia content from the macro picker in Confluence.

For some reason multimedia is not showing up as an available macro...

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Jul 10, 2018 in Confluence

We want to see the templates you've created in Confluence!

Hi Community, Jessica here from the Confluence Product Marketing team!  July’s community challenge is all about sharing pictures  — and as an extension of our first post on what ...

685 views 21 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you