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Why is confluence cloud's export to Word feature creating an email?

Why is confluence cloud's export to Word feature creating an email?

As of today, 8th April 2023, when I try to export a Confluence cloud page to a Word document it fails.

Instead of producing a Word document, the .doc file actually contains what looks like an email definition with the Confluence page embedded as the email body.

Just for reference, exporting to Word from Jira is working correctly.

The following shows the start of the generated content. (I've manually put in line breaks for the first few lines.)

Date: Sat, 8 Apr 2023 09:59:42 +0000 (UTC) 
Message-ID: <178712332.99.1680947982767@d9cbff8fc8da> 
Subject: Exported From Confluence MIME-Version: 1.0 
Content-Type: multipart/related; 
boundary="----=_Part_98_804253206.1680947982767" ------=_Part_98_804253206.1680947982767 
Content-Type: text/html; charset=UTF-8 
Content-Transfer-Encoding: quoted-printable 
Content-Location: file:///C:/exported.html 
<html xmlns:o=3D'urn:schemas-microsoft-com:office:office' xmlns:w=3D'urn:schemas-microsoft-com:office:word' xmlns:v=3D'urn:schemas-microsoft-com:vml' xmlns=3D'urn:w3-org-ns:HTML'> <head> <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8= "> 
<title>My Title</title> <!--[if gte mso 9]> <xml> <o:OfficeDocumentSettings> <o:TargetScreenSize>1024x640</o:TargetScreenSize> <o:PixelsPerInch>72</o:PixelsPerInch> <o:AllowPNG/> </o:OfficeDocumentSettings> <w:WordDocument> <w:View>Print</w:View> <w:Zoom>90</w:Zoom> <w:DoNotOptimizeForBrowser/> </w:WordDocument> </xml>

2 answers

0 votes

Hi @StewartMcs I was actually surprised to see this pop up so quickly in my Google Search just now. I downloaded doc files from Confluence and then attempted to open them with Google Docs but that request was refused; I figured that the reason was the old Word Doc binary format. It was only when I opened the file with BBEdit that I saw that in fact the file was text and, as you point out, appeared to be more related to emails. This is a screenshot of the top of an export of the Meeting Notes Template.

@Alex Koxaras _Relational_ I don't really understand your response above. The format of the file exported has nothing to to with either the Doc or the Docx format and this is not being rendered "faithfully" by any application I've tried thus far. And when I get rid of text before the html tag and open it as an html file, the file does open as an html file, but very poorly formatted. This is a bug, it is not a feature!

Screenshot 2023-05-22 at 11.40.22 AM.png