Why is LDAP not working in Confluence 4.1?

I had LDAP working fine in 4.0 with an evaluation 2000-user license.

With the exact same settings, it's not working in 4.1 with a purchased 10-user license. The fatal error is:

[ldap.mapper.entity.LDAPUserAttributesMapper] getUsernameFromAttributes The following record does not have a username: {mailhost=..., mailroutingaddress=mailRoutingAddress: ...}

Does the 10-user limit apply on LDAP synchronization so it fails because we have more than ten users?

1 answer

This widget could not be displayed.

Hi Robert!

It's not easy to set what wrong with your LDAP connection with Confluence without the logs, although I suggest you to try using an evaluation license to check if the user limit is causing this.

Hope it helps!

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Jul 30, 2018 in Confluence

How Manon Soubies-Camy uses Confluence + Trello to organize webinar notes and her knitting stash

@Manon Soubies-Camy is an engineer who has been an avid Atlassian user since 2014. She helps companies of all sizes transform the way they work with the Atlassian stack, including Jira and Confl...

858 views 8 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you