Why doesn't formatting in Confluence persist when creating Jira tickets from table?

Susan Becker March 25, 2021

I am using the product requirements template in Confluence to create the requirements for the project.  I have the requirements in the table which I used Confluence formatting (from the selectable options at the top of the page) to make information within a specific requirement bulleted or numbered.  I also have some rows in the table that don't have bullets/numbering but bold or italics on select text instead.

 

When I use the jira feature to "create issues from table" the text is imported to the jira description field as running text.  All formatting is removed requiring me to then need to edit each requirement individually to make it "readable" if the description contains more than one sentence.  All bold/italics is also removed.

 

Is there a way to get the formatting to import from Confluence to Jira during the jira ticket creation?  It seems very old school and backwards that Atlassian does not keep formatting when using a feature within one product to send the data to another product however I have not been able to find any documentation regarding getting the formatting to maintain from Confluence to Jira.

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Brant Schroeder
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March 25, 2021

@Susan Becker 

That is a great recommendation and you should suggest it here as a new feature request.  I was not able to find anything like that already.  https://jira.atlassian.com/secure/Dashboard.jspa

My guess is since the editors are different and the applications are on separate code bases that is why it does not keep the formatting.  Since they are so tightly coupled I would think it could be done and you should recommend it.

Susan Becker March 26, 2021

Thank you.  I did some additional research last night and was able to find several requests from others for this missing feature.  Several have been closed by the Atlassian team with a "not in the project plan" response however there are a few that are still open and in the "Gathering Interest" status.  It does not appear that they've rolled votes from "closed" into the new open tickets.

Below are the issue numbers I've found for this feature request:

CONFSERVER-59867

CONFCLOUD-65090

CONFCLOUD-59828

CONFCLOUD-59934

CONFSERVER-43017

CONFSERVER-37482

CONFCLOUD-43017

CONFCLOUD-38798

JRACLOUD-62025

CONFCLOUD-46394

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