Why does the Multimedia macro not load videos when I a page has more than a certain number of them?

I have an article in Confluence 6.1 which has 10 mp4 attachments. The largest is 149mb.

If I place all 10 of them in the page, the page will not complete loading.

I get all the text, and other macros load in just fine including the Table of Contents and even some of my own custom macros. I can also see the outline of where each video player is supposed to be including the play button, but the videos themselves are not there and clicking play does nothing.

The page appears to be continuing to load forever. Only manually cancelling the page load by hitting the stop X button in the Chrome tab seems to have an effect, and it is not consistent.

It appears to me that the page is constantly stalling on fetching the videos.

Conversley, if I simply place the videos inline as attachments (no multimedia macro) then the page loads just fine.

What is going on with the Multimedia macro that could cause this?


1 answer

0 votes

Hello Graham,

Can you open up Developer Tools and Network tab on Chrome and then refresh the page? Have a look on that panel in red and see if you can notice any problems with the remaining videos loading. Please feel free to share with us if it doesn't contain any private information.

Kind Regards,

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

274 views 2 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you