Why does Confluence crash when attempting to open Trash can in a space?

Lars Sjögren January 3, 2012

Confluence crashes when attempting to open Trash can in a space. The following error message is displayed:

"javax.servlet.ServletException: Servlet execution threw an exception
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:313)

caused by: java.lang.OutOfMemoryError: Java heap space
at com.opensymphony.module.sitemesh.html.util.CharArray.grow(CharArray.java:267)"

We are quite used to out of memory errors eventhough we have assigned more memory than recommended, but they keep popping up. The Trash can is a new one though, so we can add yet another to the list of events.

Are there too many pages in the Trash? If so, how do we get rid of them?

Regards,

Lars

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Jobin Kuruvilla [Adaptavist]
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January 3, 2012

How much memory have you assigned? Looks like it is not enough due to some reason!

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Lars Sjögren January 3, 2012

At the moment we run the following settings:

-Xms512m -Xmx1024m -XX:MaxPermSize=256m

We have tried with:

-Xms512m -Xmx2048m -XX:MaxPermSize=256m

but have not seen any improvements. We haven't tried it on the Trash can problem though.

Lars Sjögren January 18, 2012

We tried using the higher settings mentioned above and it solved the Trash can problem.

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